Emphasizing the respect it has for users' privacy, Mastermind requests information from users to purchase, register comments or use some website features in order to provide safe and reliable services to users. To process and send the order, information such as address, phone number and email is required and since all activities of Mastermind are legal and based on e-commerce laws, hence entering information such as name and national code for natural persons or code Economic and national ID is required for institutional purchases. It is reminded that the e-mail address and telephone numbers that the customer registers in his profile are the only official and approved e-mail addresses and telephone numbers of the customer, and all the company's correspondence and responses are made through them.

Therefore, the inclusion of the address, e-mail, and mobile and landline contact numbers by the customer means that their authenticity has been confirmed, and if the above items are not entered correctly or completely, Mastermind can ask the customer to ensure the accuracy and certainty of the order registration. Request additional information.

Customers can enter the name, address and phone number of another person to pick up the order and Mastermind will only use this information to ship the same order.

Mastermind may edit reviews and comments submitted by users in line with the website's rules. Also, if the comment or message sent by the user is subject to examples of criminal content, Mastermind can use the recorded information for legal prosecution. Users, while using Mastermind website services, grant Mastermind the right to edit information and use them within the above-mentioned framework, and waive the right to object.

It should be emphasized that users are responsible for maintaining passwords and usernames, and therefore, to prevent any possible misuse, users should not disclose that information to anyone else. If the user transfers his mobile number to another person, in order to avoid abuse or possible problems, users should change their mobile number in their profile and register a new number.

The responsibility for any possible damage caused by the user's failure to comply with the above-mentioned matters lies with the user, and the user waives the right to make any claims against Mastermind . Mastermind considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is required to provide it to the competent authorities by the order of a competent judicial or administrative authority or according to the common laws and regulations of the country. In these cases, no There is no legal responsibility for compensation for Mastermind , and by expressing their consent to use the website's services, users have also waived the right to object.

Users are hereby informed that Mastermind , like other websites, uses IP collection and cookies, a cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser's guide. But Mastermind protocol, server and security layers and appropriate data management methods make maximum efforts to protect user information and prevent illegal access. Naturally, the responsibility of any abuse is related to the offending person or persons, and Mastermind reserves the right to protest and follow up through legal means at its discretion.

If you don't want to receive Mastermind emails and newsletters, you can click on the unsubscribe word at the bottom of the email page.

Mastermind makes every effort to protect and maintain users' information and privacy and hopes to provide a safe, comfortable and pleasant shopping experience for all users.

If you have any questions, please get in touch with the contact information below.

Contact telephone and fax:

Head office: 021-28427580

WhatsApp: 09027585000

working hours:

Saturday to Wednesday: 8 a.m. to 4 p.m

Thursday and Friday: Closed

central office:

Tehran, Chahardangeh Industrial Town, No. 21, Danesh Felztarash St., Bahram Felztarash St. (18.5)